Key
People

Nandan Mer

Group Chief Executive Officer

Rohit Malhotra

Group Chief Financial Officer and Group Chief Strategy Officer

Jay Razzaq

Group Chief Risk Officer and Group Company Secretary

Jamal Al Nassai

Group Managing Director for Merchant Services – Middle East and North Africa (MENA)

Dr. Reda Helal

Managing Director & Co-Head of Outsourced Payment Services – Africa

Abdulaziz Al-Dahmash

Managing Director – KSA

Mpho Sadiki

Group Managing Director for Merchant Services – Africa (excl. Egypt)

Sandeep Chouhan

Group Chief Operating Officer

Nelly Boustany

Group Chief Human Resources Officer

Ian Cox

Group Chief Auditor

Nandan Mer

Group Chief Executive Officer

Nandan is the Chief Executive Officer of the Group, working closely with the Chairman and Board members to set strategic expansion goals for the organisation and lead the Executive Management Team in the accomplishment of these objectives.

He also serves as Chairman/Director of Network International subsidiary companies for the Middle East and Africa.

Nandan holds a strong background in payments, consumer finance and corporate banking with a deep understanding of the Middle East and Africa as well as experience in India, Czech Republic, Israel, Russia and UK markets.

His more than 30-year track record of successfully building and growing businesses to profitable scale and dominant market share spans several markets globally, at leading financial institutions including American Express, Citigroup, United Bank for Africa (UBA) and most recently at Mastercard.

During his 11-year career at Mastercard, Nandan was Strategy Head for International Markets, President for the Japanese business and Head of Global Consumer Credit and Loyalty Solutions. Prior to that, Nandan was Head of UBA - International Corporate and Investment Banking. Before UBA, Nandan built and led consumer banking businesses for two decades with Citigroup in India, Czech Republic, Israel, Russia and the UK. Nandan began his career at American Express Cards.

When not passionately engaged in business building, he enjoys playing golf and tennis.

Rohit Malhotra

Group Chief Financial Officer and Group Chief Strategy Officer

Rohit is the Group’s Chief Financial Officer and Chief Strategy Officer, responsible for overseeing financial activities across the Group as well as Corporate Development, including M&A. Having joined the Company in October 2010, Rohit has been actively involved in the growth of the business for many years, including the acquisition of Emerging Markets Payments Holdings in 2016.

He has 20+ years of experience in the financial services and FMCG sectors and prior to joining Network, was the Head of Financial Policy and Processes at Emirates NBD, where he led Finance systems implementation across the Group. Prior to that, Rohit was one of the senior team leads in the Global Balance Sheet Reporting function of American Express, working closely with the Investor Relations team and before that he managed the Financial Planning activities for Nestlé’s South Asia Region.

Jay Razzaq

Group Chief Risk Officer and Group Company Secretary

Jay is the Group Risk Officer and Group Company Secretary and has overall responsibility for the Risk, Compliance and Legal functions. Her responsibilities include the management and oversight of all risk-related disciplines across the Group, including enterprise risk management, regulatory and compliance, data governance and information security, and the legal and secretariat teams.

She joined the Group in 2017 after working at Elavon, a subsidiary of US Bancorp, where she served as Head of Legal – International Markets. Jay has over 20 years’ experience working across a number of major financial institutions including Citigroup and Royal Bank of Scotland Plc. She has advised on legal, regulatory and compliance issues impacting the retail financial services and payments services sectors in particular, across a number of jurisdictions in Europe and Latin America. Jay is a qualified Solicitor in England and Wales.

Jamal Al Nassai

Group Managing Director for Merchant Services – Middle East and North Africa (MENA)

Jamal is Group Managing Director for Merchant Services – Middle East and North Africa (MENA), responsible for strategic planning and execution, business development and value propositions for Merchant and Government Partners across all the Group’s MENA markets.

Jamal has shepherded Network for over 18 years in various leadership roles spanning the entire payments value chain and customer journey. He has rich and diverse expertise across business, technology, governance, regulatory compliance, and operations. Prior to his current role, Jamal was Group Chief Operating Officer.

Jamal has an MBA from the University of Wolverhampton, UK, and is currently pursuing his doctorate degree. He has also completed leadership courses from the London Business School, The Wharton School of the University of Pennsylvania, and Harvard Business School.

Navneet Dave

Managing Director & Co-Head of Outsourced Payment Services – Middle East

Navneet is Managing Director and Co-Head of Processing – Middle East, leading a client-focused business unit serving financial institutions, fintechs and payment partners. Prior to this, Navneet was Network’s Regional Managing Director for Processing in the GCC.

He joined the company in 2022 and has over three decades of experience in retail banking with domain expertise in cards, payments, partnerships, unsecured loans, digital, sales and distribution. Navneet previously served as Senior Vice President for Market Development - MENA at Mastercard.

Dr. Reda Helal

Managing Director & Co-Head of Outsourced Payment Services – Africa

Dr. Reda Helal is the Managing Director and Co-Head of Processing – Africa, leading a client-focused business unit serving financial institutions, fintechs and payment partners. Reda has been with Network since 2007 in several roles, including partnering with the KSA team to launch the company’s business in the Kingdom as well as being Group Chief Sales Officer - Processing.

He is passionate about payments innovation, financial inclusions and cashless societies, with over 22 years of experience in Digital Payments, Strategic Planning and Execution, New Market Entries and Leadership Practices in multinational payments organisations. He’s also held various leadership roles in international banks across the Middle East, Africa and North America including Citibank, United Bank, and Arab Bank.

Reda holds a doctorate degree from the University of Liverpool, UK, and a Master’s degree from York University, UK.

Abdulaziz Al-Dahmash

Managing Director – KSA

Abdulaziz Al-Dahmash is the Managing Director – KSA for the Group, responsible for implementing the strategy for driving business growth in Saudi Arabia.

He is well-known in the Saudi Payments Industry, having been a member of the Saudi Central Bank (SAMA) and having played a major role in initiatives such as growing the Saudi National Card Payment Network (MADA). He was previously the Head of Digital Banking and Payments at Saudi British Bank (SABB) which he helped build as the largest e-commerce acquirer in the Kingdom of Saudi Arabia. He was also a former Board Member of the SABB Insurance Agency Limited (SIAL).

Abdulaziz has a Bachelor’s Degree in Computer Science and a Master’s Degree in Business Management (MBA). He has also completed Executive Leadership Programs from the University of Virginia, Darden School of Management and London Business School.

Mpho Sadiki

Group Managing Director for Merchant Services – Africa (excl. Egypt)

Mpho is Group Managing Director for Merchant Services – Africa, responsible for strategic planning and execution, business development and value propositions for Merchant partners across the continent excluding Egypt.

A Payments industry veteran with over 15 years of executive management experience in Financial Services, he has extensive expertise in the management and leadership of product and sales teams and the delivery of payments solutions to wholesale and consumer clients.

Prior to joining Network, Mpho was with BankservAfrica where he served as Chief Product Officer and was a Member of the Executive team with executive leadership across a number of product verticals including Card, EFT, Realtime Payments, Fraud and Cash management services. He also previously worked at Nedbank and Deloitte.

Mpho holds a Bachelor's Degree in Science from the University of Witwatersrand and an MBA from Wits Business School. He has attended leadership development programs at INSEAD and Duke University.

Sandeep Chouhan

Group Chief Operating Officer

Sandeep is the Group’s Chief Operating Officer, responsible for the transformation of groupwide Technology, Operations and Facilities across all markets. He is a global business transformation leader with an exceptional track record of performance acceleration, business turnaround, digitisation and cost efficiency with over 35 years’ experience at blue-chip banks and payment companies across mature and emerging markets.

Prior to his current role at Network, Sandeep was Group Chief Business Transformation & Technology Officer. He has also held C-suite roles at multinational and regional banks and payment companies.

Sandeep has successfully led organizations from vision through execution. He has spearheaded several digital transformations, launching award-winning digital banks in partnership with FinTechs and Startups in Artificial Intelligence, Analytics, and the Open Banking ecosystem.

Sandeep holds a Masters Degree in Management & Systems from the Indian Institute of Technology, Delhi and a Bachelors of Technology Degree in Mechanical Engineering from Motilal Nehru National Institute of Technology India.

Nelly Boustany

Group Chief Human Resources Officer

Nelly is the Group’s Chief Human Resources Officer, leading the human resourcing functions and strategy across the Middle East and Africa.

She is an accomplished HR Executive, with 20 years of leadership experience for global companies in the MENA region, namely Siemens, Nokia Networks and SAP, during periods of business transformation, strategic expansion, optimisation and M&As.

Nelly previously led the HR Value Advisory team for the EMEA South operations of SAP, the world leader in Enterprise Application Software. Prior to this, she was the HR Director for SAP across the MENA region, responsible for ensuring business success through developing and executing on its people strategy, while leading the business as well as HR organisation’s transformations in the region.

Nelly is recognized as a thought leader and public speaker on the topics of the future of work and HR digital transformation. She is passionate about enabling business transformation through people and technology. She strongly believes in the power of a diverse and inclusive culture as the foundation for organizations to thrive and sustain their success.

She also sponsored a series of talent development and women empowerment programmes while with SAP.

Nelly holds a Bachelor’s Degree in Computer Science and a Masters in Business Administration.

Ian Cox

Group Chief Auditor

Ian is the Group’s Chief Internal Auditor, responsible for leading Group Internal Audit to provide independent assurance to Executive Management and the Board on the effectiveness of the company’s control framework and risk culture.

He has more than 25 years of experience in the financial services industry including investment banking, insurance, payments and retail banking.

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